E-Statement Frequently Asked Questions

 How much does the Kabul Bank e-statement service cost?

It's FREE. There is no charge for the Kabul Bank e-statement service

How do I get myself enrolled for this facility?

If you are an existing customer, you just have to visit your branch and fill out the Kabul bank e-statement Activation form. If you wish to open up an account with Kabul Bank you can subscribe to this facility through filling the appropriate section in the Account Opening Form. You can also download and fill the form through the link below for submission to the branch.

Kabul Bank  e-statement Registration Form

What are the benefits of Kabul Bank e-statement?

o       No more paper statements, not to mention friendlier to the environment!
o       Ability to print and/or save to your computer or disk
o       Free of Cost
o       Accessible when you need it anytime and anywhere in the world.
o       You can receive statements at a frequency that suits you.
o       Available in easy to read format.

What accounts are eligible to receive e-statements?

All accounts are eligible for this service

When can I receive e-statements?

You can choose from the following frequencies in the form.
o       Weekly
o       Monthly
o       Quarterly
o       Semi-Annually

1.When will I be receiving transactional debit/ credit alerts?

The service is not being offered currently and shall be introduced soon

2.What software do I need to view my Kabul Bank e-statements online?

You will need Adobe Acrobat Reader to view your Kabul Bank e-statements, which can be downloaded from the following site at no extra charge to you, http://www.adobe.com

3.How do I print my Kabul Bank e-statements?

Within the Adobe Acrobat Reader toolbar, press the printer icon. You can either print the entire statement or just a particular page.

4.How do I save my Kabul Bank e-statements?

While viewing your Kabul Bank e-statements, press the diskette icon on the Adobe Acrobat Reader toolbar. You will then be asked where on your computer you would like to save it.

5.Can I have my Kabul Bank e-statements sent to more than one email address?

The service is not being offered currently and shall be introduced soon.

6.Can I change my email address if ever I need?

Yes, you can visit your branch and get your email address changed.

7.How we can protect our E-statement?

Once you got your E-statement, it is responsibly to protect it from the reach of others . Always try to keep your E-statement in a system where it is secure and away from the reach of others.

8.Can I receive a Kabul Bank e-statement and have a paper statement mailed to me?

Yes, you can get it via both means. It should be noted that the selected frequencies will not be applicable on paper based statements.

9.How can I un-subscribe to this facility?

You just need to submit an application to your branch.

10.How can I change the frequency of e-statement that I am currently receiving?

You need to submit an application to your branch.